Questions finance teams ask us.
If yours is not here, ask it on the demo call or send it with a demo request.
Does ApproveAP move money?
No. ApproveAP records approvals and produces evidence. Your bills are paid the way they are paid today, usually by a third-party payor. ApproveAP gives that payor a verified record showing each bill completed its full approval chain. Nothing in the system can initiate, hold, or redirect a payment.
How do bills get into the system?
By email. Your company gets its own ApproveAP address, and your existing vendor-facing mailbox redirects to it automatically. Vendors keep using the address they already have. When a bill arrives, ApproveAP reads it and starts the approval chain you configured.
What do approvers actually do?
They read an email and click a button. When bills need an approver's decision, that approver gets an email listing everything waiting on them, with approve and decline buttons for each bill. There is no account to create and no password to remember, unless your company chooses to require a code or a full sign-in for larger amounts.
What if the AI reads an invoice wrong?
A person confirms the extracted details before anything routes for approval, and any invoice where the numbers do not add up goes to a review queue instead of into the chain. The AI never approves anything and never corrects a document on its own.
What is an amount-tiered approval chain?
A rule your admin sets: who approves at each dollar level. A small bill might need one approver, a large one might need three, in sequence. Each approver is emailed automatically when the previous one approves. Once a bill starts its chain, later changes to the rules never affect it.
What does the audit trail record?
Every event: when the bill arrived, what was extracted, who confirmed it, who approved and when, and what the payor received. The records are append-only, which means entries can be added but never edited or deleted. When an auditor asks how a bill was approved, you show them the record.
What happens if a vendor's banking details change?
The bill stops. ApproveAP keeps a history of every set of banking details it has seen for each vendor. If a known vendor's invoice shows new details, the bill is held before any approver sees it, and your admin must verify the change with the vendor directly before releasing it.
Does ApproveAP integrate with QuickBooks?
ApproveAP produces an entry list formatted to match the QuickBooks Online bill screen, so your bookkeeper enters approved bills without retyping. A direct sync to QuickBooks Online is on our roadmap and is not live today.
Who is ApproveAP for?
Finance teams at entities that cannot use Bill.com, most often companies domiciled outside the United States. If your bills are approved over email threads today and a third party executes the payments, this is built for you.
What does onboarding involve?
You tell us your approvers, your amount tiers, and your vendor mailbox address. We set up your intake address, your admin sets the redirect, and bills start flowing. Vendors change nothing.
What does it cost?
We set pricing on the demo call, based on your entity count and bill volume. Request a demo and you will get a number on the call.
Still deciding?
A demo answers most of these in fifteen minutes, on your own bills.